Slow checkout for some customers

1. Resolved · Thu Oct 8, 10:04 pm EDT

   Checkout has been fast for 20 minutes. Orders that timed out were not charged.

2. Monitoring · Thu Oct 8, 9:46 pm EDT

   Checkout is back to normal speed. We're monitoring.

3. Identified · Thu Oct 8, 9:30 pm EDT

   A database index was missing after last night's release. We're adding it now.

4. Investigating · Thu Oct 8, 9:12 pm EDT

   Some customers are seeing checkout take more than 30 seconds or time out. We're investigating.

Affected